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We began working with Frees Insurance a year and a half ago when we moved to Phoenixville and needed a new homeowner's policy. When looking for new services, I always prioritize small, locally-owned businesses that invest in the local community. Frees Insurance met these criteria. At that time, Tyler was incredibly responsive and patient with all of my questions about our new homeowner's policy. He made the entire process easy and straightforward. Since that initial homeowner's policy, we've worked with Tyler on various other policies as well. Each time I've been impressed with cost, efficiency, and customer service. Frees Insurance provides the trifecta: great cost, top-notch service, and commitment to the greater Phoenixville community. Thank you!

It was time to quote home, auto and umbrella policies and Frees did an amazing job finding us coverage at a much better price. Taylor went the extra mile to help us with home insurance for our vacation home in another state. We were able to simplify and save money! Thank you Frees team for the professional and prompt service!

Been with this agency for 20 years always paid on time never late, even tho each year the policy got more and more expensive charging me one year for protection from terrorism, needless to say I got a better policy from another agency. But in the meantime I had sent a check to Lebanon Valley so not to be late, (Big Mistake) I told Mr. frees I was canceling my policy, I signed an E document, I thought that was it (Wrong) the Lebanon Valley cashed my check, I was told I should have received my check on Friday, (still Waiting) and I come to fine out I was charged $5.00 for something ridiculous…so I called Frees insurance and instead of getting I am sorry this happened let me handle everything I got nothing but a snarky response, oh and I will send you the $5.00 out of my own pocket..ugh if you expect to get great service for being a loyal customer think again!

In an industry that is extremely untrustworthy, this company is the absolute opposite! Family run business, that really looks out for you first, and not making a buck! Give them an opportunity, and you will not be disappointed in the results!

Rob came to my house and helped me with all my insurance needs. I couldn’t be more grateful. He was extremely helpful