"Me thinks thou doust protest too much." Shakespeare

     The youngest generation often gets somewhat of a bad rep from their older and wiser counterparts. This pattern can be seen if you scroll back through a history textbook and continues in today’s world with millennials.

     Things change over time. Change can be both good and bad. It can also be hard to adapt. With each new generation entering the workforce, change is inevitable. One major difference between the older generation of employees and millennials is the way in which communication takes place. I commonly notice that my generation tends to lean towards text-based methods of communication (e.g., text-messaging and email) whereas older generations lean towards face-to-face or telephonic methods.

     New methods of communication require a new set of rules for how to properly conduct business whether it is with a co-worker, boss, professor, company, etc. Since members of the older generation often complain about the way this is carried out by millennials, I’ve created my own list of advice to help. The following list is in order of most effective to least effective communication (Remember: if you have to choose a method that is less effective, make sure you do it properly).

     1. Face-to-face: The best way to communicate with someone is simply through having a conversation the old-fashioned way. Even if it requires more hoops to jump through to schedule, it is the best way to get the answers you want and to develop a relationship with the other party at hand. Always shoot for this opportunity first. Don’t forget to use your manners like Mom always says.

     2. Telephone/Voicemail: This is a great option and the same rules generally apply to this as they do to #1. Whenever placing an important phone call or voicemail, state a message with detail and don’t forget to include your name and number.

     3. Email: Sending an email takes away the conversational aspect of communication and is more susceptible to misunderstandings. It is important to have a proper subject title, greeting, message, and signature (usually indicating your occupation). Include details within the message and make sure you are using a formal and affable tone.

     4. Text-messaging: This should be your last option when conducting business. Only use this method if you have a good relationship with the other party and you know they won’t be annoyed by it. Be aware of the time you are sending the message and the clarity of your message. Stay away from emojis and acronyms.